How to hold effective, creative meetings

As a people manager, I’ve always been aware of the tendency of subordinates to want to agree with you – or at least to avoid having to voice a conflicting opinion.  At my most clear-headed, I’m careful to keep my opinions to myself until later in a discussion. Below are some excellent suggestions for getting a good, creative discussion going before you start to narrow your options. – Your Meetings Are Killing Employees’ Best Ideas. It Isn’t Your Fault. Here’s How to Fix Them

So what happens when a group gets together to discuss an important issue? Members show their affinity to the group by restating and confirming what other group members, and especially group leaders, have already said. Even those with important and pertinent information to share tend to forget that information or dismiss it as not really relevant in their eagerness to show their solidarity with the group and its views. They also set aside their own insights and focus on how to assist in the group’s chosen course of action. This is such a profound human instinct that most of us do it without realizing it.

All of this is great for having harmonious meetings that seem highly efficient, but it’s not so great for finding innovative solutions to problems or recognizing new threats or opportunities. Fortunately, although you can’t eliminate shared information bias, there are things you can do to lessen its effects and increase the chances that employees will share more of the good ideas and relevant information they have. For your next team meeting, follow these simple rules:

Have people bring notes.

Make sure each team member arrives at the meeting with a list of a few important points he or she plans to share. That way, if shared information bias causes them to forget or dismiss whatever they planned to say, they can refer to their notes and be reminded that they consider these points important.

Specifically ask for dissenting opinions.

As a group consensus emerges, pause the proceedings and say something like this: “It sounds like a lot of us agree. But right now, I would like to hear from anyone who has a different view.” If team members have other viewpoints but have hesitated to voice them, this invitation may bring those other viewpoints forward.

Go around the table.

You can follow up your request for dissenting opinions by going around the room and asking each team member to say what he or she thinks. I learned the power of this approach years ago when I taught a class and made it a practice to ask each class participant in turn to speak. One man who was somewhat shy and would never have volunteered to say anything consistently offered some of the most insightful comments of the whole group. If you’re not hearing from every person at a team meeting, you are likely missing valuable information.

If you’re the leader, speak last.

The leader or leaders of the team should make sure to gather everyone else’s input before offering their own. In most groups, members are highly attuned to leaders’ opinions and are especially eager to go along with them. If you speak up too early–even making it clear that yours is just one view and you want to hear others–team members will tend to look for ways to agree with what you’ve said rather than take the conversation in a different direction with insights or opinions of their own. By keeping your thoughts to yourself at least through the early part of the meeting, you’ll give them a chance to shine. And you’ll gain the benefit of hearing their best ideas.